Terms of Use

General Terms and Conditions

1. The terms “you” and  “your” and “yours” throughout these Terms and Conditions refer to any Club Elite Member (“Member”) eligible to participate in the Club Elite program, (hereinafter Club Elite.
2. Members can participate in the program to redeem discount Points for booking and completing eligible purchases through http://clubelite.leisureloyalty.com (the “Website”). Discount points are preloaded in the Member’s account and can be redeemed for stays with participating providers and other travel products to lower booking prices subject to these Terms and Conditions.
3. All membership benefits, including the ability to redeem discount Points with participating providers, are subject to availability. There is no guarantee of the continued participation of any provider, or the continued availability of any particular redemption opportunity.
4. Membership, including the opportunity to redeem Discount Points, is offered in good faith but may not be available if prohibited or restricted by applicable law or regulations. In the event that any portion of these Terms and Conditions is held to be unlawful or unenforceable, such portion will be deemed deleted from these Terms and Conditions in the applicable jurisdiction and the remaining provisions will remain in force. All disputes which cannot be resolved between the parties, and causes of action arising out of, or connected with the Program shall be resolved individually, without resorting to any form of class action.
5. Through the Program, Members have no property rights or other legal interests in or any of its affiliates, operating subsidiaries, or any other companies doing business with us. Members are responsible for any personal tax liability that may be related to participation in the Program and redemption of Discount Points. 
6. Should we waive any breach by you of these Terms and Conditions it shall not be deemed a waiver of any other prior or subsequent breach of this Agreement. Our failure to insist upon strict compliance with these Terms and Conditions by any member shall not be deemed a waiver of any rights or remedies that the Program may have against that or any other member. If we should waive any rights under this Agreement on one occasion, such waiver shall not operate as a waiver as to any other occasion.
7. These Terms and Conditions shall be construed  in accordance with, and governed by, the laws of the State of Washington without regard to its conflict of law’s provisions.

Modification of Terms

1. We reserve the right to modify the Terms and Conditions governing this website from time to time.  Modifications may be reviewed by clicking on the Terms and Conditions tab located on the bottom of the Home page of the Website.  By continuing to use the service after we post any such modifications, you accept this agreement, as modified.
2. We reserve the right to modify, cancel, suspend or terminate the participating providers, or to change fees at any time, with or without notice to you, even though your ability to use any Loyalty Points or benefits you have already earned may be affected. Modifications may include, but are not limited to: the rules for earning and redeeming Loyalty Points, the expiration policy for Loyalty Points and the products and services for which Loyalty Points may be earned and redeemed. Your continued participation in the Program maintains acceptance of any and all changes. Once your Loyalty Points have been redeemed, all specifications are set and not subject to change.
3. Any updated version of these Terms and Conditions will be made available on the Website and will supersede all previous versions of these Terms and Conditions. You agree to take responsibility for being aware of the current Terms and Conditions and the number of Loyalty Points in your Account.
4. We may run promotions from time to time that provide enhanced benefits to select members, based on tier levels earned by those select members.

Eligibility and Enrollment

1. You must be logged in to the Website as a Member in order to redeem Discount Points.
2. You must provide a valid mailing and email address and create a member password at the time of Program enrollment. The email address provided will serve as your Program member ID. Your user name and password are unique to you and are necessary to participate in the Program. A particular email address can only be used in connection with a single membership account.
3. You cannot have more than one membership. Memberships can only be used by the members whose name is listed on your account . You are responsible for all activity in your account through the use of your Program Member ID and password by another person, regardless of relationship; therefore, you should not give your password to another person.
4. Discount Points may not be assigned, sold, pledged or transferred to any third party. Upon the death of a Member, we will have sole discretion with regard to the transfer of any unredeemed Loyalty Points.

No Guarantee

1. We  make no guarantees, warranties or representations, either expressed or implied, and expressly disclaim all liability (including inconsequential damages) with respect to type, quality, or fitness of Rewards provided through the Program and Website.
2. We, and affiliates do not guarantee the accuracy of information and descriptions of hotels, airlines, cruises, cars or other travel products displayed on this Website (this includes, without limitation, hotel amenities listed, photographs, product descriptions, etc), generally information supplied by the respective providers.   In addition, we and affiliates are not liable for any inaccuracies in information and descriptions of same. We and affiliates do not guarantee the accuracy of hotel ratings; these are intended only as general guidelines. Changes and improvements may be made on the Website at any time by affiliates and respective providers. The offering for sale of any products or services by us and affiliates does not constitute an endorsement or recommendation. Providers are independent contractors and we are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any provider, or for personal injuries, death, property damage, or other damages or expenses resulting from same. We, our respective affiliates, and providers shall not be liable for any direct or indirect, punitive, incidental, special or consequential damages arising from, or connected with, the use of this web site or with the delay or inability to use this Website, or for any information etc obtained through this Website.
3. Discount Points redemptions are void where prohibited by applicable federal, state, or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations. You release us, affiliates and any merchants participating in the Program from all liability regarding, redemption and use of Discount Points, including any Discount Points that, after receipt, may be lost, stolen or destroyed. All participating Program providers are in no way affiliated with, or responsible for, our Credit administration.

Use of Membership

Membership of Club Elite is for private use, and is not to be used for commercial purposes. We reserve the right to prevent members from making bookings, to cancel bookings and/or to terminate Membership, if we form the opinion that the Member is making these bookings for commercial gain. 

Copyright and Trademarks

The contents of this site are the exclusive property of us or used with express permission of the copyright/trademark owner. Any exploitation of the Website and/or contents, including, but not limited to modifying, publishing, transmitting, the creation of derivative works, participating in the transfer or sale, is expressly prohibited. Any download, and/or save of copyrighted material is for consumers personal use only.

Membership Termination

1. You may terminate your Program membership at any time by delivering notice to a Club Elite Travel authorised membership sales agent only and according to the terms and conditions stated in the signed agreement you hereby acknowledge that the club membership fee is non-refundable
2. In addition: We reserve the right to terminate the Program membership of any member that we, in our sole discretion, reasonably believe (i) is using the Program in a manner that violates these Terms and Conditions, (ii) has acted in a manner inconsistent with applicable laws, ordinances or regulations, or (iii) has engaged in fraud or abuse concerning Loyalty Points or membership privileges and benefits.
3. If fraudulent activity is discovered, we reserve the right to take necessary legal action. In addition, you may be liable to us for monetary losses, including litigation costs and damages, and you will not be allowed future participation in the program.
4. In the event that your Program membership is terminated (whether by you or by us) your account will be closed and all Discount Points in the account are subject to forfeit. 
5. You must be current on all payments and fees associated with your Program contract signed with your authorised sales agent in order to use the Website.

Redemption

1. As long as you are actively enrolled, you can redeem Discount Points for stays and other travel products with participating providers at the Website.
2. Discount Points cannot be redeemed for cash and they have no cash value or residual cash value. Discount Points cannot be used in combination with any other discounts, certificates, coupons, upgrades, promotions or awards.
3. Discount Points are considered as promotional items, are void if transferred, sold as cash or other consideration or if altered or copied, cannot be reissued if destroyed, lost or stolen, and are invalid where prohibited by law.
4. Only you and your associated family members may access your Account and redeem Program Discount Points. Discount Points may not be utilized for redemption until they appear as available Discount Points on your Account summary. Pending Discount Points cannot be used towards redemption.
5. The redeemed Discount Points will be deducted from your Account at the time of booking. You will receive an email confirmation of your Credit Redemption at the email address associated with your Account.
6. We have the sole right to determine the value and number of Discount Points required for any redemption and these are subject to change without notice. The value and number of Discount Points required to book a stay at any given participating provider of accommodations will vary based on time, length of stay, season, demand and other factors and these are subject to change without notice. The number of Discount Points required for a purchase with any participating provider at any given time does not guarantee or imply that the same or similar product will be available in the future or for the equivalent number of Discount Points in the future.
7. The value and number of Discount Points required for a purchase with any participating provider at any given time does not guarantee or imply that the same or similar product will be available in the future, or for the equivalent number of Discount Points.
8. No refund will be given in the event a Member fails to check-in (i.e., a “no show”) for an active booking that has not been cancelled.
9. Once redemption has been made, it cannot be cancelled or refunded.

Acceptance of Terms and Conditions

By enrolling in and using the Program you agree that: a) you have read, understood and accepted these Terms and Conditions, including our Privacy Policy, b) you are eligible for Membership, c) you consent to our processing and use of your personal information, and disclosure of such information to third parties, in accordance with our Privacy Policy.

Last updated June 7, 2019